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Privacy Policy

Legal Disclaimer

The information provided on this website, including service descriptions, examples, explanations, and general guidance, is provided for general informational purposes only. It does not constitute legal, financial, or professional advice.

As we are not aware of your specific circumstances, property conditions, legal obligations, or contractual arrangements, you should not rely solely on information provided on this website when making decisions.

Lived In To Listed does not guarantee, and is not responsible for, the sale or non-sale of your property, the price achieved, buyer interest, time on market, or any real estate outcomes. Our services relate solely to presentation and pre-sale preparation. All sales results are influenced by external market conditions and the actions of your chosen real estate agent.

For advice tailored to your individual situation, we recommend seeking independent legal, financial, or professional advice.

Privacy Disclaimer

The information contained in this Privacy Policy is general in nature and does not constitute legal advice. Privacy obligations may vary depending on jurisdiction and circumstances. You are responsible for ensuring your use of this website complies with applicable privacy laws.

If you require guidance specific to your circumstances, we recommend obtaining independent legal advice.

Privacy Policy

Lived In To Listed respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website or engaging our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that identifies you, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Residential or property address

  • Property details

  • Payment information

  • Information you provide through enquiries, consultations, or bookings

1.2 Website & Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Cookies and analytics data

1.3 Property Images & Service Records

If you engage our services, we may collect:

  • Photographs of your property

  • Notes and assessments relating to preparation and presentation

  • Service records and preferences

1.4 Sensitive Information

We do not intentionally collect sensitive information unless it is voluntarily provided by you and you consent to its use.

2. How We Collect Information

We may collect information:

  • When you submit enquiries, request quotes, or book services

  • During phone calls, consultations, or site visits

  • Via email or website contact forms

  • Through cookies and analytics tools

  • During the delivery of services at your property

3. Why We Collect Information

We collect personal information for purposes including:

  • Providing consultations, quotes, and services

  • Scheduling appointments and communicating with you

  • Improving our services and customer experience

  • Processing payments and invoices

  • Sending confirmations, updates, or service-related communications

  • Meeting legal, regulatory, insurance, or operational requirements

We do not sell or rent personal information.

4. Disclosure of Information

We may disclose personal information to:

  • Trusted third-party service providers (such as cleaners, storage providers, stylists, florists, or contractors)

  • Payment processors

  • Your authorised real estate agent (with your consent)

  • IT, website, or marketing support providers

  • Legal, regulatory, or government authorities where required by law

All third parties are expected to handle personal information in accordance with applicable privacy obligations.

5. Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to enhance user experience and understand website usage. You can adjust your browser settings to refuse cookies; however, some website functionality may be limited.

6. Marketing Communications

We may contact you with service updates, relevant information, or offers. You may opt out of marketing communications at any time by using the unsubscribe link provided or by contacting us directly.

7. Data Storage & Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, disclosure, or modification.

These measures may include:

  • Secure digital storage systems

  • Password-protected platforms

  • Restricted internal access

  • Confidentiality arrangements with contractors and service providers

While we take reasonable precautions, no data transmission or storage system can be guaranteed as completely secure.

8. Accessing or Correcting Your Information

You may request:

  • Access to the personal information we hold about you

  • Correction of inaccurate or outdated information

We aim to respond to such requests within 30 days.

9. Children’s Privacy

Our services are not directed toward children. We do not knowingly collect personal information from minors without parental consent.

10. International Visitors

If you access our website from outside Australia, please note that your information may be processed and stored in Australia and will be subject to Australian privacy laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will take effect once published on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📧 hello@livedintolisted.com.au
📞 0432 079 822
📍 Perth, Western Australia

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